Close Project or Phase

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This is the process of finalizing all activities across all the project management process groups to formally complete the project or phase

The project manager needs to ensure that the following activities are completed before a project is declared as closed.

Obtain final acceptance of the project deliverables by working with the sponsor and/or customer in order to confirm that the project scope is achieved.
Obtain financial, legal & administrative closure using generally accepted practices in order to communicate formal project closure and ensure no further liability
Collate lessons learned through comprehensive project review in order to create or update the organization’s knowledge base
Distribute the final project report including all project closure related information, project variances, any issues in order to provide the final project status to all stakeholders
Archive project documents and material in order to retain organizational knowledge, comply with statutory requirements and ensure availability of data for potential use in future projects & internal/external audits
Measure customer satisfaction at the end of the project by capturing customer feedback, in order to assist in project evaluation and enhance customer relationships
Transfer the ownership of deliverables to the assigned stakeholders in accordance with the project plan in order to facilitate project closure

Close Project or Phase (Process Summary)